Get started with a subscription that fits your needs
MariaDB subscriptions combine the popular MariaDB Server with additional products and services for enterprise production deployment and peace of mind. Analysts report that customers score MariaDB highly for its pricing practices, yet another reason to drop us a line.
MariaDB Community Server
Open Source Database
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SOFTWARE
- MariaDB Community Server
- MariaDB ColumnStore
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SUPPORT OPTIONS
- Basic Support – 12 tickets per year with Standard Priority Issue First Response SLA. Available to companies with under 150 employees.
MariaDB Enterprise Platform
Enterprise-grade Database Solution for Production Workloads
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SOFTWARE
- MariaDB Enterprise Server
- MariaDB Enterprise ColumnStore
- MariaDB MaxScale
- MariaDB Application Connectors
- MariaDB Integration Connectors
- Enterprise Tools: Monitoring, Query Editor
- Enterprise Docker Images
- SUPPORT OPTIONS
- RECOMMENDED ADD-ON
MariaDB Enterprise Platform Plus
Enterprise-grade Database Solution Built for Scale
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SOFTWARE
- MariaDB Enterprise Server
- MariaDB Enterprise ColumnStore
- MariaDB MaxScale
- MariaDB Application Connectors
- MariaDB Integration Connectors
- Enterprise Tools: Monitoring, Query Editor
- Enterprise Docker Images
- MariaDB Enterprise Cluster
- MariaDB Enterprise Operator
- SUPPORT OPTIONS
- RECOMMENDED ADD-ON
MariaDB MariaDB Managed Database
Managed Service for MariaDB in the Cloud
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CORE CAPABILITIES
- Fully managed by MariaDB
- Up to 24×7 monitoring and enterprise support
- High availability with up to 99.99% SLA
- Customizable hardware configurations
- Available in Public Clouds: AWS, Azure and Google Cloud
- RECOMMENDED ADD-ONS
Support Levels
Need help assessing which support level is right for you?
| Basic | Standard | Premium | |
|---|---|---|---|
| Ticket support | ✓ | ✓ | ✓ |
| Number of Support Tickets (Yearly) | 12 | Unlimited | Unlimited |
| Number of Registered Contacts | 1 | Unlimited | Unlimited |
| Engineering Support | X | ✓ | ✓ |
| Telephone Support (b) | X | X | ✓ |
| Real-Time Chat | X | X | ✓ |
| Extended Support Beyond EOS | X | Eligible | Eligible |
| SLA - Urgent Priority Issue First Response | 24 Hour | 30 Min. | 15 Min. |
| SLA - High Priority Issue First Response | 24 Hour | 2 Hour | 1 Hour |
| SLA - Standard Priority Issue First Response | 24 Hour | 4 Hour | 4 Hour |
| SLA - Low Priority Issue First Response | 24 Hour | 8 Hour | 8 Hour |
| SLA - Ongoing Urgent Priority Issue Replies | X | X | 4 Hour |
| 24x7 for Urgent Priority Issues | X | ✓ | ✓ |
| Business critical prioritization | X | X | ✓ |
| Automated Weekly Summary Report of Issues | X | ✓ | ✓ |
| Quarterly Executive Review | X | X | ✓ |
| Hotfix builds | X | ✓ | ✓ |
| Premium Support Engineer | X | X | ✓ |
| Technical Account Manager | X | Eligible | Eligible |
| Remote DBA | X | Eligible | Eligible |
| Get Started | Buy Basic Support | Request a Quote | Request a Quote |